Privacy Policy
Last updated: August 2026
1. Controller
The controller responsible for the processing of personal data in connection with this website is:
Markus Irger
Gasthaus Irger – Knödelwirt
Grünbachplatz 14
4600 Wels
Austria
and the business location:
Hotel am Grünbachplatz
Grünbachstraße 1
4600 Wels
Austria
Restaurant: +43 7242 47205-0
Email:
Hotel: +43 7242 350750
Email:
Website: www.knoedelwirt.at
2. General information on data processing
We process personal data exclusively in accordance with the applicable data protection legislation, in particular the General Data Protection Regulation (GDPR), the Austrian Data Protection Act (DSG) and, where cookies or comparable technologies are concerned, the Austrian Telecommunications Act 2021 (TKG 2021).
Personal data means any information relating to an identified or identifiable natural person. This includes, for example, your name, email address, telephone number, IP address and information you provide to us in connection with a reservation request or other enquiry.
3. Hosting and server log files
When you access our website, technical information is automatically processed by the web server. This may include:
- IP address
- date and time of access
- page or file accessed
- amount of data transferred
- browser type and browser version
- operating system used
- referrer URL
- technical information about the accessing device
This processing is necessary to provide the website technically, ensure its stability and security, and detect and prevent technical errors, misuse and attacks.
The legal basis is Art. 6(1)(f) GDPR. Our legitimate interest is the secure, stable and functional operation of our website.
Server log data is generally stored only for as long as necessary for technical operation, troubleshooting and website security. Longer storage may be required in particular due to legal obligations or for the investigation of a security incident.
4. SSL/TLS encryption
Our website uses SSL or TLS encryption. This protects data transmitted between your browser and our website against unauthorised access by third parties during transmission.
5. Contacting us
If you contact us by email, telephone or another method, we process the information you provide in order to handle and respond to your enquiry.
Where your enquiry relates to a reservation, booking or another pre-contractual or contractual matter, processing is based on Art. 6(1)(b) GDPR.
For other enquiries, processing is based on our legitimate interest in properly handling communications pursuant to Art. 6(1)(f) GDPR.
6. Restaurant table reservation
Our website allows you to submit a table reservation request for Gasthaus Irger – Knödelwirt.
The following information may be processed:
- first name and last name
- telephone number
- email address
- number of guests
- requested date
- requested time
- voluntary comments
The information is processed for the purpose of handling your reservation request and taking pre-contractual steps pursuant to Art. 6(1)(b) GDPR.
Submitting the form does not in itself constitute a binding reservation confirmation.
7. Hotel room reservation request
Our website allows you to submit a room reservation request for Hotel am Grünbachplatz.
The following information may be processed:
- first name and last name
- telephone number
- email address
- number of nights
- requested date or period
- requested time or arrival time
- requested room type
- voluntary comments
The information is processed for the purpose of handling your booking request and taking pre-contractual steps pursuant to Art. 6(1)(b) GDPR.
Submitting the form does not in itself constitute a binding booking confirmation.
8. Protection of reservation forms
To protect our reservation forms against automated submissions and spam, we use a locally provided mathematical security check.
According to the current technical configuration, no external CAPTCHA service such as Google reCAPTCHA or hCaptcha is loaded for this security check.
9. Cookies and consent management
Our website uses technically necessary cookies and comparable storage mechanisms.
We use n3t Cookie Consent to manage your privacy and cookie preferences.
Your selection is stored in a technically necessary cookie named n3t_cc. The sole purpose of this cookie is to remember your privacy and consent preferences so that you do not have to make the same selection every time you visit our website.
The consent decision is currently stored for up to 182 days.
The technically necessary consent cookie is used to provide the consent functionality explicitly requested by you. Where personal data is processed, the legal basis is our legitimate interest in the legally compliant management of consent pursuant to Art. 6(1)(f) GDPR.
Optional external services are only loaded after you have given your explicit consent.
You can change your preferences or withdraw consent at any time via the cookie settings on our website with effect for the future.
10. Google Maps and Google Street View
We use Google Maps and Google Street View on our website to display the locations of our restaurant and hotel and to provide a virtual view of the surrounding area.
For users in the European Economic Area, the relevant provider is in particular:
Google Ireland Limited
Gordon House
Barrow Street
Dublin 4
Ireland
Google Maps and Google Street View are only loaded after you have explicitly consented to the “Google Maps & Street View” category.
Before you give your consent, the Google content is not loaded and the relevant integrations do not establish a corresponding connection to Google.
After you give your consent, your browser may establish a connection to Google servers. In particular, the following information may be processed:
- IP address
- date and time of access
- browser and device information
- operating system
- referrer information
- technical connection data
- location information, where applicable
- Google cookies and online identifiers, where applicable
If you are logged into a Google account at the same time, Google may associate your use of the service with your Google account.
The legal basis for integrating Google Maps and Google Street View is your consent pursuant to Art. 6(1)(a) GDPR in conjunction with Section 165(3) of the Austrian Telecommunications Act 2021 (TKG 2021).
You may withdraw your consent at any time via our cookie settings with effect for the future.
When using Google services, personal data may also be processed outside the European Union or European Economic Area, in particular in the United States.
According to Google, Google LLC is certified under the EU-U.S. Data Privacy Framework. Google also relies on Standard Contractual Clauses where required for international data transfers.
Further information on Google's processing of personal data is available at:
https://policies.google.com/privacy?hl=en
11. External links
Our website may contain links to external websites and services operated by third parties.
With ordinary external links, a connection to the respective external provider is generally only established when you actively click on the relevant link.
From that point onwards, you leave our website or establish a connection to the external provider. The privacy policy of the respective provider applies to any processing taking place there.
12. Customer, reservation and contract data
As part of our business activities, we process personal data of guests, customers, prospective customers, suppliers and business partners where necessary for reservations, accommodation, restaurant services, communication, invoicing or other contractual purposes.
Processing is carried out in particular pursuant to Art. 6(1)(b) GDPR and, where statutory retention or documentation obligations apply, pursuant to Art. 6(1)(c) GDPR.
13. Recipients of personal data
Where necessary for the relevant purpose, personal data may in particular be disclosed to the following categories of recipients:
- hosting and IT service providers
- technical maintenance and support providers
- Google after your consent to the use of Maps and Street View
- tax advisers and accounting service providers
- banks and payment service providers where required for payment processing
- public authorities and courts where required by law
Where service providers process personal data solely on our behalf, they are engaged – where required – on the basis of a data processing agreement pursuant to Art. 28 GDPR.
14. Storage period
We generally retain personal data only for as long as necessary for the purpose for which it was processed.
Data may be retained for longer where statutory retention requirements apply or where continued storage is necessary for the establishment, exercise or defence of legal claims.
Books, records and associated documents relevant for Austrian tax purposes are generally required to be retained for seven years. Longer periods may apply in individual cases.
15. Your rights
Subject to the applicable legal requirements, you have in particular the following rights under the GDPR:
- right of access under Art. 15 GDPR
- right to rectification under Art. 16 GDPR
- right to erasure under Art. 17 GDPR
- right to restriction of processing under Art. 18 GDPR
- right to data portability under Art. 20 GDPR
- right to object under Art. 21 GDPR
- right to withdraw consent under Art. 7(3) GDPR
You may withdraw consent at any time with effect for the future. Withdrawal does not affect the lawfulness of processing carried out on the basis of consent prior to its withdrawal.
16. Right to lodge a complaint
If you believe that the processing of your personal data infringes applicable data protection law, you have the right to lodge a complaint with a data protection supervisory authority.
The competent supervisory authority in Austria is:
Austrian Data Protection Authority
Barichgasse 40–42
1030 Vienna
Austria
Telephone: +43 1 52 152-0
Email:
17. Changes to this Privacy Policy
We reserve the right to amend this Privacy Policy if legal requirements, technical functions of our website or the services we use change.
The current version published on this website applies.
